Frequently Asked Questions

Do you offer domain registration?

Yes, please contact sales for this service.

How long does it take for server set up once I order?

Server setup usually takes 20-30 minutes depending on queue.

Do you offer site migration?

Yes, we provide free site migration. The first step is to sign up in our site and create a server. Then submit a ticket for your server details.

What is the guaranteed uptime?

We have 99.9% network uptime guarantee.

Can I host multiple sites?

Yes, you can host multiple sites in a single server. You can easily do this in the dashboard.

Can I install other scripts like wordpress?

Defintely, you can install other CMS or scripts in your server.

Can I easily upgrade my server when needed?

All our plans have cloud features which allow your server to easily scale when needed.

Do you offer 24/7 support?

Our technical support is 24/7 via email and help desk.

How does the billing work?

Billing is calculated on a 30 day basis. If you destroy a server before the 30th day, you will receive hosting credits for the unused days.

How do I pay the bill?

You purchase hosting credits in the dashboard to pay for the hosting services. It may take a few minutes for the payment to be approved.

What forms of payments do you accept?

Currently we accept Paypal, Skrill and Western Union.

Can I pay in advanced?

Yes, you just purchase more hosting credits in the dashboard for the number of months you wish to pay.